Privacy Policy
Last updated: August 2026
1. Data Controller
This website is operated by Technologies ViaWarn on behalf of SleeperTruck. Technologies ViaWarn is committed to protecting the personal information it collects, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
The person responsible for the protection of personal information is:
- Organization: Technologies ViaWarn
- Email: [email protected]
- Phone: 514-532-5916
For any questions or requests regarding your personal information, contact Technologies ViaWarn using the information above.
2. Information We Collect
We only collect information necessary to provide our services:
a) Via the contact form
- Name
- Phone number
- Email address
- Message describing your inquiry
b) Phone calls
Incoming calls may be recorded and/or transcribed to ensure service quality and follow-up. By continuing your call after the greeting message, you consent to the recording.
c) Website browsing
- Google Analytics 4 collects anonymized browsing data (pages visited, duration, device, approximate location).
- Google reCAPTCHA v3 collects behavioral data to protect the contact form against automated submissions.
d) Server logs
Our web host automatically records standard access logs, which may include:
- Page URL visited
- HTTP referrer
- Browser type and version
- Operating system and device type
- IP address (anonymized where possible)
These logs are used only for security monitoring and diagnosing technical issues. They are retained for a maximum of 30 days and then deleted.
e) Map data
The contact page embeds an interactive map provided by OpenStreetMap via Leaflet. When you load that page, your browser connects to OpenStreetMap tile servers. Please refer to the OpenStreetMap Privacy Policy for details on how they handle that connection.
3. Purpose of Collection
Your personal information is used exclusively to:
- Respond to your inquiry or request for a quote
- Connect you with a qualified partner
- Follow up on your file
- Improve the quality of our services and website
4. Sharing with Third Parties
Your information may be shared with:
- Partner dealers — Your name, phone number, email, and project details are shared with a certified partner in your area to provide you with a quote or service. Call recordings and transcriptions may also be shared with these partners.
- Google — Via Google Analytics 4 and reCAPTCHA (anonymized or behavioral data). See the Google Privacy Policy.
- OpenStreetMap — Via the embedded map on the contact page (connection data only). See the OpenStreetMap Privacy Policy.
Your personal information is never sold for marketing or advertising purposes. It is shared solely to fulfill your service request.
5. Data Retention
- Form submissions and call recordings are retained for 12 months from your last interaction, then securely destroyed.
- Analytics data is retained according to Google Analytics default settings (14 months).
- Server logs are retained for a maximum of 30 days.
6. Cookies
This site uses cookies from the following services:
- Google Analytics 4 — audience measurement and site improvement
- Google reCAPTCHA v3 — protection against automated form submissions
You can disable cookies in your browser settings, though this may affect certain site features.
7. Your Rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Withdraw your consent to the use of your information (subject to legal obligations)
- Request deletion of your personal information
To exercise these rights, contact Technologies ViaWarn at [email protected]. We will respond within 30 days.
8. Complaints
If you believe your rights have not been respected, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC):
- Website: www.priv.gc.ca
- Phone: 1-800-282-1376
9. Changes to This Policy
We may update this policy from time to time. The date at the top of this page will always reflect the most recent revision.